Automotive Parts Specialist

2 days ago


Cumberland, Wisconsin, United States Don Johnson Motors Inc Full time
About Us

Don Johnson Motors Inc is a dynamic and inclusive workplace where passion meets purpose. Our team's excellence has earned us recognition as a top 100 "Best Dealerships to Work For," as recognized by Automotive News.

Job Summary

We are seeking a skilled Parts Advisor to join our team. As a key member of our parts department, you will be responsible for assisting retail and service department guests in selecting the necessary parts with a friendly and professional approach.

Key Responsibilities
  • Provide exceptional customer service by assisting guests with part selection and answering questions about companion part requirements and current specials.
  • Communicate effectively with guests, service advisors, and other team members to ensure accurate and timely part orders.
  • Review estimates to ensure correct parts are ordered and pricing aligns with estimates.
  • Efficiently pull and fill orders from stock to meet guest needs.
  • Alert the Parts Manager about out-of-stock parts or shop materials requiring immediate action.
  • Locate hard-to-find parts from external sources and place emergency orders if necessary.
  • Notify service advisors and guests when special-ordered parts are in.
  • Ensure all internal parts requests are billed correctly to service repair orders.
  • Maintain orderly records of all transactions, including repair orders and invoices.
Requirements
  • High school diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Knowledge of automotive parts and accessories.
  • Ability to use computer systems and electronic databases.
  • Experience working in a dealership or automotive parts center preferred.

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