Hotel Front Desk Representative
1 month ago
We are seeking a highly skilled and professional Hotel Front Desk Agent to provide exceptional service to our guests at Delta Hotels Celebration Orlando. The ideal candidate will possess excellent communication skills, a strong work ethic, and a commitment to guest satisfaction.
Key Responsibilities:- Manage guest information and ensure accuracy
- Field customer complaints and resolve issues promptly
- Provide warm welcomes, check-ins, and check-outs, ensuring correct keys and room numbers
- Collaborate with housekeeping staff to ensure rooms are ready for new guests
- Answer incoming calls and respond to guest inquiries regarding room bookings, rates, amenities, and special requests
- Excellent communication and interpersonal skills
- Previous experience in hospitality or a related field
- High school diploma or equivalent
- Proficiency in Microsoft Office and reservation management systems
Located near Walt Disney World, our resort offers a tranquil atmosphere and convenient access to major theme parks and ESPN Wide World of Sports. Enjoy complimentary shuttle services to Walt Disney World and Universal Studios.
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1 month ago
Kissimmee, United States Delta Hotels Celebration Orlando Full timebJob Title:/b Front Office SupervisorbrbrbJob Summary:/bbrbrThe Front Office Supervisor is responsible for managing the front desk staff and operations at Delta Hotels Celebration Orlando. This role ensures that guests receive excellent customer service and that the front desk runs smoothly.brbrbKey Responsibilities:/bbrbr* Greet guests, respond to...
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4 weeks ago
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