Service Appointment Team Lead

4 weeks ago


Sens, Bourgogne-Franche-Comté, United States AutoNation Full time

As a Service Appointment Team Leader at AutoNation, you will oversee a team of Service Appointment Coordinators in a high-volume call center environment. Your responsibilities will include establishing relationships with customers, Service Managers, and Service Advisors, as well as assigning outbound tasks to Service Appointment Coordinators. You will ensure that customers' expectations are met throughout the process and provide support and motivation to your team. Additionally, you will be responsible for recruiting, selecting, onboarding, and training new associates. If you have experience in customer service and team leadership, this could be the perfect opportunity for you to grow your career with AutoNation.


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