Team Lead Member
3 weeks ago
Job Summary
We are seeking a highly skilled and experienced Team Lead Member to join our team at Sam’s Club. As a Team Lead Member, you will be responsible for providing exceptional customer service, leading a team of associates, and ensuring the smooth operation of our store.
Key Responsibilities
- Provide exceptional customer service by acknowledging members, identifying their needs, and assisting them with purchasing decisions.
- Lead a team of associates, providing guidance, support, and feedback to ensure they are meeting their goals and objectives.
- Ensure the store is operating efficiently, handling claims and returns, zoning the area, and maintaining a clean and organized environment.
- Complete accounting records, files, transactions, and other required documentation by following accounting office procedures.
- Develop and implement processes and practices to meet business needs, collaborating with managers, co-workers, customers, and other business partners.
Requirements
- 6 months retail experience, including operating front-end equipment and customer service experience.
- Must be 18 years of age or older.
Preferred Qualifications
- Leading a front-end team, supervising experience, including hiring, evaluating, mentoring, developing, and managing the workload of others.
About Sam’s Club
Sam Walton opened the first Sam’s Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam’s Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam’s Club helps make saving simple for families and small business owners.
Benefits
- Competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet.
- Health benefits, including medical, vision, and dental coverage.
- Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
- Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Education Benefits
Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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