Business Development Manager

4 weeks ago


Spring Hill, Florida, United States BUDDYS HOME FURNISHING Full time
Job Summary

Buddys Home Furnishing is seeking a highly skilled Credit Manager to join our team. As a key member of our store operations team, you will be responsible for managing customer accounts, ensuring timely rental/lease agreement renewal payments, and maintaining company standards for renewals, delinquencies, and store collections.

Key Responsibilities
  • Acquire and maintain customers through effective communication and relationship-building
  • Act as a customer liaison to resell the benefits of timely rental/lease agreement renewal payments
  • Assist in managing store personnel, including directing activities of one or more employees
  • Ensure compliance with all applicable federal, state, and local statutes
  • Decipher, prepare, and review store reports to inform business decisions
  • Document all customer commitments and maintain accurate records
  • Manage customer accounts, including collections and renewals
  • Ensure company standards for renewals, delinquencies, and store collections are satisfied
  • Fill out paperwork for submission to corporate support
  • Follow monthly marketing plans and maintain internal quality control standards
Requirements
  • Effective organizational skills to manage multiple priorities simultaneously
  • Established collection skills to ensure timely payments
  • Good communication skills to build strong relationships with customers and colleagues
  • Ability to read, write, and communicate effectively in person and over the phone
  • Negotiation and conflict resolution skills to resolve customer issues
  • Ability to plan, organize, delegate, coordinate, and follow up on various tasks and assignments
  • Recognize and solve problems to ensure business success
Qualifications
  • Two years' experience in Rent-to-Own, retail, or other business emphasizing customer service, account management, sales, and merchandising
  • General physical requirements, including lifting, loading, moving, and using a dolly for merchandise


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