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Bilingual Patient Service Coordinator
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At Community Radiology Associates, we are committed to delivering exceptional patient care and service. We are seeking a highly skilled and bilingual Patient Service Representative to join our team.
Key Responsibilities:- Greet and register patients in a friendly and service-oriented manner.
- Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
- Collect and log all co-pays and fees.
- Answer/transfer incoming phone calls.
- Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
- Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
- Coordinate with the back-office staff for timely and effective care of patients.
- High School Diploma or GED.
- Intermediate to advanced computer skills.
- Strong multitasking and communication skills.
- Experience providing exceptional customer service.
- Medical terminology knowledge and recent medical/radiology office experience is preferred.
Pay Range: $24.00 per hour.
Shift: Mornings.
Shift Variations: Monday-Friday; 8am - 4:30pm & 8:30am - 5pm.