Community Engagement Coordinator

1 month ago


Greenbelt, Maryland, United States Franklin Park Full time
Resident Services Coordinator Opportunity

We are seeking a highly motivated and organized Resident Services Coordinator to join our team at Franklin Park at Greenbelt Station. As a key member of our community, you will play a vital role in fostering a positive living experience for our residents while managing administrative duties.

Key Responsibilities:
  • Manage and respond to resident feedback, ensuring timely communication with relevant departments and follow-up contact with residents.
  • Monitor and address online reviews, maintaining a positive online reputation for Franklin Park.
  • Proactively contact residents to ensure satisfaction prior to lease expiration, driving resident retention.
  • Maintain an active presence on our social media platforms, engaging with residents and promoting community events.
  • Assist in planning, organizing, and coordinating resident activity schedules, ensuring a vibrant community experience.
  • Complete a range of office administrative duties, providing exceptional support to our team.
  • Actively seek ways to resolve issues or concerns, prioritizing customer and business needs.
What We Offer:
  • An engaging and supportive work environment that fosters growth and development.
  • A competitive compensation package with excellent benefits, recognizing your value to our team.
  • The opportunity to work with a passionate team of professionals dedicated to providing exceptional living experiences.
Desired Qualifications:
  • High School Diploma or equivalent, with a focus on customer service and communication skills.
  • Proficiency in social media platforms and Microsoft Office Suite, with a willingness to learn and adapt.
  • Availability to work weekends, with a flexible schedule to meet the needs of our residents.
  • Bilingual skills a plus, with the ability to communicate effectively with residents from diverse backgrounds.

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