Service Coordinator for Resident Engagement

2 weeks ago


Greenbelt, Maryland, United States Franklin Park Full time
Position: Service Coordinator at Franklin Park

Are you passionate about enhancing the living experience for residents and providing outstanding customer support? If you thrive in a vibrant, fast-paced environment where your contributions can make a real difference, this role is for you.

Key Responsibilities:
  • Deliver exceptional customer service to residents, vendors, and maintenance personnel.
  • Act as a liaison between residents and service staff for both routine and urgent requests, ensuring effective follow-up.
  • Maintain a tidy, organized, and inviting front desk and lobby area.
  • Handle various administrative tasks efficiently.
  • Proactively identify solutions to address concerns while balancing customer satisfaction and business objectives.
What We Provide:
  • A supportive and collaborative work atmosphere that encourages professional growth.
  • A competitive salary package accompanied by comprehensive benefits.
  • The chance to work alongside a team of dedicated professionals focused on delivering outstanding living experiences.
About Franklin Park:

Franklin Park is known for its modern and desirable residential lifestyle. Our community boasts a range of amenities and a welcoming atmosphere that truly reflects the essence of home. As a Service Coordinator, you will play a vital role in nurturing this vibrant community.

Qualifications:
  • High School Diploma or equivalent.
  • Availability to work on weekends.
  • Proficient in computer skills and familiar with the Microsoft Office Suite.
  • Excellent communication, interpersonal, time management, and organizational abilities.
  • Fluency in both English and Spanish.
If you are ready to showcase your skills and make a meaningful impact on our residents' lives, we look forward to your application.

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