Dental Patient Representative

1 month ago


Greenbelt, Maryland, United States Community Clinic Inc. Full time
Job Summary

Community Clinic Inc. is seeking a highly skilled and detail-oriented Dental Patient Representative to join our team. As a key member of our medical services team, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities:

  • Answer and direct phone calls, ensuring timely communication with patients and staff.
  • Schedule appointments, verify patient information, and update records as necessary.
  • Register patients, verify insurance, and collect co-pays or balances.
  • Monitor patient flow, notify staff of arrivals, and maintain a clean and organized reception area.
  • Perform various clerical tasks, including scanning, scheduling, and documentation.
  • Review schedules, prepare for patient interactions, and verify insurance eligibilities.
  • Exhibit excellent customer service skills, promoting a positive experience for patients and staff.

Requirements:

  • High school diploma or equivalent, preferably with an AA or BS degree.
  • Current CPR certification and at least one year of relevant work experience.
  • Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.
  • Computer skills and proficiency in medical software.
  • Bilingual (English/Spanish) preferred.

Why Work at Community Clinic Inc.?

  • Competitive benefits package, including generous PTO and 403B retirement plan.
  • Tuition reimbursement and continuing education assistance.
  • Opportunities for professional growth and development.


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