Ecommerce Support Director

3 weeks ago


Paramus, New Jersey, United States Juno Search Partners - Open Positions Full time
Job Description

As a Customer Service Manager at Juno Search Partners, you will play a vital role in delivering exceptional customer experiences. Your primary responsibilities will include:

  • Fielding customer inquiries and providing timely responses.
  • Providing product information, pricing, and shipping details to clients.
  • Data entry and order processing.
  • Maintaining accurate records of customer interactions.
  • Ensuring customer satisfaction with products and services.
Requirements
  • 3-5 years of experience in customer service or a similar role.
  • Proficiency in Microsoft Office Suite and CS software's.
  • Bachelor's degree preferred.
  • Outstanding customer service skills.
  • Solution-driven and able to exercise judgment.
Benefits

Juno Search Partners offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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