IT Leadership Director

5 days ago

Paramus, New Jersey, United States Veolia Full time
Job Description

We are seeking an IT Leadership Director to join our team at Veolia North America.

About the Role:

The IT Leadership Director will be responsible for leading a team of Subject Matter Experts (SMEs) in Life Cycle Application Management and overseeing all activities related to the enhancements and support of business applications.

Key Responsibilities:

  • Manage the creation, refinement, execution, and governance of Key Performance Indicators (KPIs) supporting the applications managed by the team.
  • Report against KPIs by measuring how successful the team performs against key performance metrics.
  • Strategically plan, operate, and manage the applications while providing an acceptable level of service.
  • Build and plan change and release management for applications under your domain.
  • Manage key vendor relationships for the management of the applications.
  • Identify, manage, and mitigate risks to the underlying infrastructure and systems.
  • Develop and manage contingency recovery plans and exercises to restore all operations timely.
  • Manage projects allocated to the team including internal/external resources, timelines, budget, and risks.
  • Identify, manage, and mitigate risks and cyber threats to the applications.
  • Foster continuous process improvement and staff satisfaction by increasing IT's value through innovation and emerging technologies.
  • Manage and mentor associates on training and professional development.
  • Build relationships with senior operational partners across the business.
  • Coordinate workloads to ensure projects are completed on time.
  • Play a leadership role on projects & new initiatives.
  • Drive the development of analytical models to forecast and understand short- and long-term trends.

Qualifications:

  • Bachelor's Degree in Business, Computer Information Systems, or a related field with 7 years of experience in a computer science, technology service, or management information systems environment at a minimum.
  • Master's Degree in Business, Computer Information Systems, or a related field with 5 years of experience in a computer science, technology service, or management information systems environment is a preferred.
  • Understanding of industry-standard frameworks including but not limited to ITIL, COBIT or PMP/Prince2 preferred.

Estimated Salary: $120,000 - $180,000 per year

Veolia Offers:

  • A comprehensive benefits package including paid time off policies, health, dental, and vision insurance, and an employer-sponsored 401(k) plan.
  • The opportunity to work with a team of dedicated professionals in a dynamic and innovative environment.

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