General Manager
6 days ago
Job Summary:
We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Original ChopShop. As a key member of our management team, you will be responsible for leading our restaurant operations, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities:
- Lead and manage restaurant operations, including menu planning, inventory management, and staff supervision.
- Develop and implement strategies to increase sales, improve customer satisfaction, and enhance the overall dining experience.
- Recruit, train, and develop a high-performing team of restaurant staff, including servers, bartenders, and kitchen personnel.
- Monitor and control labor costs, inventory levels, and food costs to ensure profitability.
- Ensure compliance with health and safety regulations, as well as company policies and procedures.
- Collaborate with the marketing team to develop and execute promotional campaigns and events.
- Conduct regular staff meetings and provide feedback to ensure open communication and a positive work environment.
Requirements:
- 3+ years of experience in restaurant management, preferably in a fast-casual or casual dining environment.
- Proven track record of increasing sales, improving customer satisfaction, and reducing labor costs.
- Strong leadership and communication skills, with the ability to motivate and develop a high-performing team.
- Ability to work in a fast-paced environment, with a focus on providing exceptional customer service.
- Basic accounting skills and knowledge of inventory management systems.
What We Offer:
- Competitive salary and bonus structure.
- Opportunities for career growth and professional development.
- Discounted meals and merchandise.
- Health, dental, and vision insurance.
- PTO plan and paid holidays.
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