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Executive Director of Operations

2 months ago

Wayne, New Jersey, United States Leap Brands Full time
Job Description

**Job Title:** Executive Director of Operations

**Company:** Leap Brands

**Location:** Remote (with travel requirements)

**Job Type:** Full-time

**About Us:

Leap Brands is a dynamic and growing company that is revolutionizing the way we approach business operations. We are seeking an experienced Executive Director of Operations to join our team and help drive our success.

**Job Summary:

We are looking for a highly skilled and motivated Executive Director of Operations to oversee the day-to-day operations of our company. The successful candidate will be responsible for developing and implementing strategic initiatives to achieve operational objectives and financial targets. This is a key leadership role that requires a strong understanding of business operations, leadership, and communication skills.

**Key Responsibilities:

  • Develop and implement strategic initiatives to achieve operational objectives and financial targets.
  • Provide leadership and direction to regional and district managers in the execution of operational plans.
  • Oversee the performance of multiple franchise locations, ensuring consistent operational standards.
  • Collaborate with franchise owners and managers to drive excellence in customer service and brand representation.
  • Streamline operational processes to enhance efficiency and reduce costs.
  • Implement best practices and standard operating procedures across all locations.
  • Monitor and ensure the quality and consistency of products, services, and customer experiences.
  • Work closely with the Vice President of Finance to monitor financial performance and key operational metrics.
  • Develop and implement strategies to optimize profitability and cost management.
  • Build and maintain strong relationships with franchise owners and partners.
  • Provide support, guidance, and resources to ensure the success of franchise operations.
  • Recruit, train, and develop a high-performing operations team.
  • Foster a culture of accountability, collaboration, and continuous improvement.
  • Collaborate with the executive team to identify opportunities for market expansion and new franchise development.
  • Assess market trends and competitive landscapes to inform strategic decisions.

**Requirements:

  • Bachelor's degree in Business, Hospitality, or a related field; MBA is a plus.
  • 10+ years of experience in multi-unit operations management within the franchise industry.
  • Proven success in driving operational excellence and financial performance.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to travel as needed to various locations.

**What We Offer:

Leap Brands offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced operations professional looking for a new challenge, please submit your application.