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Cloud Operations Engineer

2 months ago

Columbia, South Carolina, United States SMART IT People Full time

Cloud Infrastructure Engineer

Contract to hire (potential for conversion after 1 year)

100% remote in U.S. (Must operate in Eastern/Central time zone hours)

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

SMART IT People is seeking a Cloud Infrastructure Engineer for a contract to hire role within our client's core infrastructure engineering team. This team is dedicated to delivering cutting-edge shared infrastructure platform services while pursuing service management innovation as a competitive edge. Our client's engineers ensure stable and efficient cloud, recovery, storage, and network platforms to support their diverse service offerings. These professionals are committed to continuous learning and aim to inspire one another to innovate and grow together by utilizing the latest technologies and best practices to assist customers in optimizing IT expenditures, maintaining data protection, ensuring business continuity, enhancing performance, bridging IT skills gaps, modernizing IT, and uncovering cloud-driven innovations.

Qualifications / Requirements

  • Hands-on experience in one or more public cloud environments and/or familiarity with web applications, virtualization technologies, operating systems, databases, networking, security, or software development.
  • A strong intellectual curiosity and a natural ability to learn new technologies.
  • 5+ years of progressive IT experience.
  • Experience with Configuration Management tools (Ansible, Chef, Puppet, etc.).
  • Proficiency in Infrastructure-as-Code practices using Ansible, Terraform, Pulumi, CloudFormation, ARM Templates, etc.
  • Ability to collaborate across cross-functional technical teams to deliver projects.
  • Experience with version control systems, including Git (GitHub, Bitbucket, Azure DevOps, etc.).
  • Familiarity with programming languages (Python, BASH, Java, Ruby, Go, Javascript, Typescript, etc.).
  • Experience with logging solutions (ELK, Aria Logs, Splunk, Sumo Logic, Datadog, etc.).
  • Experience with monitoring and visualization tools (ScienceLogic, Grafana, Tableau, PowerBI, etc.).
  • Hands-on experience in collecting performance data, analyzing, troubleshooting, and optimizing systems.
  • An understanding of ITIL best practices in a service provider context.
  • A passion for working in both internal and external customer-facing environments.
  • Adequate professional experience and knowledge to fulfill job responsibilities.
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to prioritize and organize tasks effectively.
  • Capability to manage multiple projects simultaneously.
  • Ability to work independently as well as collaboratively.
  • Ability to thrive in a fast-paced, team-oriented, collaborative environment with specific deadlines.
  • Proficiency in using MS Office Suite and Windows-based applications.

Preferred Experience

  • Prior experience in the managed services data center sector.

Responsibilities

  • Oversee the design, deployment, and maintenance of production-scale systems across various application and infrastructure vendors.
  • Design, build, test, and deploy highly scalable and resilient applications within diverse internal and public cloud environments.
  • Support multiple infrastructure services prior to their launch through activities such as system design consulting, software platform and framework development, lifecycle management, capacity management, testing, quality assurance, and release management.
  • Utilize automation to streamline the provisioning, management, and monitoring of applications and services through various scripting languages and Infrastructure-as-Code methodologies.
  • Coordinate with Service Delivery, Development, and Infrastructure Engineering teams to design and implement zero-downtime deployment strategies, real-time logging, alerting, monitoring solutions, and code instrumentation.
  • Monitor application performance and maintain observability over key metrics for various infrastructure workloads and services.
  • Develop reusable automation following vendor best practices and guidelines.
  • Create and maintain client design documentation (diagrams, runbooks, etc.).
  • Collaborate as a team to automate the repetitive tasks associated with incident, configuration, change, and problem management.
  • Possess familiarity with one or more data center infrastructure platforms and APIs such as Storage (NetApp, Pure, etc.), Network (Cisco, Arista, Juniper, etc.), Recovery (Commvault, Veeam, Zerto, etc.), Cloud/Virtualization (VMware, KVM, Proxmox, Nutanix, Azure, AWS, etc.).
  • Provide recommendations on workload optimization, cost reduction opportunities, architecture, and design enhancements.
  • Deliver quality internal and external customer service aligned with company values.
  • Perform other duties as assigned.