Facilities Manager

1 day ago

New York, New York, United States Apollo Inc Full time
Job Title: Facilities Manager Job Summary: Apollo Inc is seeking a highly skilled Facilities Manager to oversee the professional management of our occupied corporate real estate portfolio in New York and Connecticut. The successful candidate will be responsible for the active supervision and management of all premises operations teams and office services activities, ensuring adherence to company standards, building policies and procedures, while exceeding safety, quality, and service level expectations. Key Responsibilities: * Oversee all facilities management teams and their functions in our NY/CT offices, including general facilities management, reactive and preventative maintenance, cleaning and janitorial, HVAC/MEP, lighting control, office supplies, and mail & reprographics services functions. * Manage a hybrid staff of Apollo facilities coordinators, mailroom, and reprographics technicians, third party cleaners. * Develop and maintain a program of reactive and preventative maintenance for all hard services utilizing external specialty vendors and landlord provided services. * Maintain efficient vendor and operational service standards by working with vendors and building management to ensure adherence to lease agreements, building maintenance contracts and utilities, and optimal functioning of all building systems (mechanical, fire/life safety, elevator, etc.). * Drive strategy and direction for site operations consistent with global program guidelines and vision; think globally, execute locally. * Administer the local Corporate Services Help Desk ticketing system. Ensure a managed approach to receiving & resolving workplace maintenance & service complaints. * Manage the firm's relationship with Building Property Management for building operations and maintenance. * Support the Business Continuity Plan, Emergency Action Plan, and Fire and Life Safety. Support Business Continuity Steering Committee by proactively planning for and responding to emergencies and catastrophic events. * Manage the invoice process for all vendors, ensuring accurate billing to the appropriate department and invoice approvals. Review monthly rent invoices for accuracy and submit for payment. * Actively identify and recommend initiatives that focus on service improvements, cost reduction, quality improvement, risk mitigation, industry trends and other relevant factors that impact workplace effectiveness (BMS, lighting, HVAC, etc.). * Ensure industry-leading training & development of in-house and 3rd party facility operations teams. * Actively manage all property budgets including ongoing operations. Requirements: * 7+ years of facilities management experience in the New York class-A market; experience in financial services company environment is preferred. * BA/BS degree in Business, Engineering, Architecture, or equivalent experience. * Strong team-building skills and the ability to develop, train, and coach existing staff. * Ability to thrive in a fast-paced, dynamic, and rigorous work environment; demonstrated ability to prioritize competing demands. * Communication: demonstrated ability to communicate clearly and effectively, both in verbal and written forms. Demonstrated ability to listen to others to understand their perspectives, to define and communicate objectives and programs effectively, and persuade vendors and contractors to perform to meet commitments. * Professional presence, enthusiastic and curious demeanor with a positive approach to getting things done. * Effective vendor management focused on the delivery of flawless customer service. * Proficient in Microsoft Office: Outlook, Word, PowerPoint, and Excel. Equal Opportunity Employer: Apollo Inc is an equal opportunity/affirmative action employer. The firm and its affiliates do not discriminate in employment because of race, color, religion, gender, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other criteria prohibited under controlling federal, state or local law.

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