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Facilities Operations Manager
2 months ago
Freshfields Bruckhaus Deringer LLP is seeking an experienced Assistant Manager, Facilities to join our Workplace Experience team. This role will be responsible for the maintenance, operations, and safety of our physical office.
Key Responsibilities:- Facility Maintenance and Repairs: Develop and implement a comprehensive maintenance program to ensure the facilities are in optimal condition. Supervise and coordinate maintenance and repair activities, including HVAC, electrical systems, plumbing, and building infrastructure.
- Budgeting and Cost Management: Develop and manage the facilities budget, ensuring cost-effectiveness and efficiency in all facility-related activities. Monitor expenses and recommend cost-saving measures while maintaining high standards of maintenance and safety.
- Health, Safety, and Regulatory Compliance: Ensure compliance with all applicable health, safety, and environmental regulations, standards, and codes. Develop and implement safety procedures and protocols to maintain a safe working environment for employees and visitors.
- Space Planning and Utilization: Support space planning and utilization analysis to optimize efficiency and productivity within the facilities. Coordinate office moves, expansions, and reconfigurations to accommodate changing organizational needs.
- Vendor and Contractor Management: Manage relationships with facility service providers, contractors, and vendors to ensure quality service and cost efficiency. Negotiate contracts and agreements and evaluate vendor performance to meet organizational requirements.
- Emergency Response and Disaster Preparedness: Develop and maintain emergency response plans to handle various facility-related emergencies effectively. Conduct regular drills and training to ensure staff are prepared to respond to emergencies.
- Energy and Environmental Management: Implement energy-saving initiatives and environmental sustainability programs to reduce the organization's environmental footprint. Evaluate and implement green technologies and practices to enhance facility sustainability.
- Facilities Team Management and Development: Oversee vendor facility staff, directing assignments and addressing escalated issues. Foster a collaborative and positive work environment, encouraging teamwork and individual growth.
- Communication and Reporting: Provide regular reports and updates to senior management on facility performance, budget adherence, and key initiatives. Communicate with internal stakeholders to address facility-related concerns and ensure their needs are met.
- Minimum of 5 years of related experience in operations/facility management, preferably within a law firm or other professional services firm.
- Bachelor's or Associates Degree in facility management, or the equivalent combination of education and experience is required.
- Relevant professional certifications (CFM, FMP, LEED) are desirable.
- Strong knowledge of facility operations, maintenance, safety regulations, and building systems.
- Demonstrated relationship management skills and the ability to communicate effectively with colleagues and vendors at all professional levels.
- Experience working with facilities/building management vendors including sourcing and negotiating contracts to ensure the best outcome for the Firm.
- Proficiency in Building Management software required.
- Experience with Service Now or similar ticketing tool preferred.
- Ability to maintain a professional, composed demeanor, and to diplomatically deal with challenging situations to resolve or escalate with leadership as needed.
- Strong organizational skills, excellent attention to detail, ability to multi-task and prioritize in a fast-paced environment.
- Leader with strong integrity, accountability, and maturity of judgment.
- Ability to lift a minimum of 10 pounds.
