Learning Program Facilitator

4 weeks ago


Miami, Florida, United States Vizcaya Museum and Gardens Full time
Job Summary

Vizcaya Museum and Gardens seeks a skilled Learning Program Facilitator to conduct guided experiences and facilitate learning programs for various museum audiences. The ideal candidate will possess excellent interpersonal skills, flexibility, and a commitment to collaboration and customer service.

Key Responsibilities
  • Conduct discussion-based tours and lessons for K-12 students and adult groups, including set-up and breakdown of materials for on-site and virtual lessons.
  • Supervise and manage learning and engagement for youth audiences in programs, such as the Scouts Program and one-day camps.
  • Support set-up, breakdown, and facilitate learning and engagement for adult and family audiences under the direction of the Community Programs Manager.
  • Cooperate with other museum staff to support the administration of group tour reservations and visits.
  • Collect feedback or conduct surveys with visitors to support ongoing visitor studies.
  • Maintain a clean and organized shared office space, including tour and program resources, materials, and equipment.
  • Engage and respond to daytime visitors, supporting customer service and service recovery.
  • Attend continuing education trainings related to job duties and career development.
Requirements
  • At least 1 year of work experience in a public engagement field.
  • High school diploma or equivalent.
  • Positive attitude, good interpersonal skills, flexibility, and commitment to collaboration and customer service.
  • English fluency.
  • Proficiency with Microsoft Office.
Work Environment

The majority of work is done in public areas of the estate, indoors and outdoors, with some portion involving interaction with the public, community members, and partners. Work requires the ability to negotiate various terrain, including stairs indoors and outdoors, and walk/stand or be mobile for at least 90 minutes in various weather conditions.

Compensation

The starting salary for this position is $18/hour.



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