Client Advisor

2 months ago


Woodland Hills, California, United States VinFast Full time
About the Role

The Client Advisor is a key member of the VinFast sales team, responsible for delivering an exceptional client experience and driving sales growth. This role requires a strong passion for the automotive industry, excellent communication skills, and a customer-centric approach.

Key Responsibilities
  • Client Engagement: Build and maintain strong relationships with clients, providing personalized support and guidance throughout the sales process.
  • Sales Cycle Management: Manage the sales pipeline, tracking client interactions and sales activity to ensure a seamless client experience.
  • Product Knowledge: Develop and maintain in-depth knowledge of VinFast products, features, and functionality to effectively communicate with clients.
  • Team Collaboration: Work closely with fellow sales team members and other departments to ensure a cohesive client sales experience.
  • Continuous Learning: Stay up-to-date with industry trends, best practices, and company initiatives to continuously improve sales performance.
Requirements
  • Education: Bachelor's degree preferred.
  • Experience: 1+ years of experience in retail, client services, or sales.
  • Skills: Professional communication, interpersonal skills, attention to detail, and organizational skills.
  • Licenses and Certifications: Ability to obtain and maintain a DMV Vehicle Salesperson License and a valid driver's license with a clean driving record.
  • Personal Qualities: Innate curiosity, willingness to learn, flexibility, and a customer-centric approach.
About VinFast

VinFast is a driving force in the global smart electric vehicle revolution. We are committed to delivering high-quality products, advanced smart services, and seamless customer experiences. Our mission is to create a sustainable future for everyone, and we welcome you to join us on this journey.



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