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Sales & Client Advisor with Keys

1 month ago

Beverly Hills, California, United States Balenciaga Full time
Job Summary

We are seeking a Sales & Client Advisor with Keys to join our team at Balenciaga. This role will report to the Store Director and will be responsible for ensuring opening and closing procedures are performed correctly. The ideal candidate will provide top-quality service to customers, meet their needs and expectations, and contribute to the success of the store.

Key Responsibilities

Achieve sales goals and objectives
Ensure stockroom is organized and set up properly for staff access
Assist management in overseeing day-to-day operations of the store
Work towards balanced strengths in sales, operations, merchandising, and personnel management
Maintain great interpersonal skills for clear and effective communication with all departments, stores, colleagues, and staff
Ensure customer complaints and feedback are handled appropriately and in a timely manner
Support, follow, implement, and enforce store operations manual at all times and provide feedback on updates/changes
Enforce all sustainability policies implemented by the company

Stock, Inventory & Loss Prevention Management

Ensure store shrinkage by partnering with the Stock Associate/Operations Manager/Sales Team through sound operational execution
Cash Registers & Safe: Ensure registers and safe are functioning properly and enforce back-of-house standards for cash/change accuracy along with timely bank deposits

Visual Management

Assist with implementation of visual display and merchandising as directed by the SM/Direct Report according to company standards
Ensure all company information related to visual standards received from Store Manager and Corporate is communicated to the team as needed

Store Maintenance Management

Oversee daily cleaning and physical upkeep of the inside and outside the store
Fixtures, shelving, carpeting, lighting, and supplies: Maintain highest standards in the functioning, presentation, and maintenance of store property
Ensure proper levels of supplies are on hand at all times

Requirements

3+ years of experience in a similar role, preferably within other retail or fashion companies
Ability to manage multiple tasks in a fast-paced and dynamic environment through excellent communication skills (both verbal and written)
Proven ability to drive results in a selling role; exceeding individual and store goals
Commercial awareness and strong business acumen through a genuine passion for the fashion industry
Strategic vision in order to develop the business and high level of personal performance

Compensation

A reasonable estimate of the current hourly range is $22.00 USD to $24.00 USD. This is an exciting opportunity to join Balenciaga's Beverly Hills Saks team as a Sales & Client Advisor with Keys who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build, and sustain high-performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Diversity Commitment

Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for, and it is part of our interview process to discuss with you how to excel in our company.