Customer Service Representative

1 week ago


San Antonio, Texas, United States Chico's FAS Full time

Job Summary:
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Chico's FAS. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a visually appealing store environment, and supporting sales operations functions.

Key Responsibilities:

Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.

Maintain a high level of product knowledge, ensuring accurate information is provided to customers.

Process merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor.

Participate in visual directives, including floorsets, window changes, and visual presentations, to create an engaging shopping experience.

Collaborate with colleagues to achieve sales goals and maintain a positive store environment.

Perform other duties as assigned, including cash handling, stockroom organization, and visual merchandising.

Requirements:

High school diploma or equivalent required.

Previous retail or customer service experience preferred.

Excellent communication and interpersonal skills.

Ability to work in a fast-paced environment and adapt to changing priorities.

Strong organizational and time management skills.

Ability to lift up to 50 pounds and stand for long periods.

What We Offer:

Competitive hourly rate and opportunities for advancement.

Comprehensive training program to ensure success in the role.

Collaborative and dynamic work environment.

Opportunities for professional growth and development.

Equal Opportunity Employer:

Chico's FAS is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.



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