Customer Service Representative

17 hours ago


Pine Grove, Pennsylvania, United States Fortune Brands Home & Security Full time

As a key member of the Fortune Brands Home & Security team, you will be responsible for delivering exceptional customer service through active listening and empathy. Your primary goal will be to resolve customer issues in a timely and professional manner, ensuring a positive experience for all interactions. Key responsibilities include:

Key Responsibilities:

  • Respond to high-volume customer inquiries via phone and email
  • Identify and resolve customer issues with a sense of urgency and empathy
  • Communicate effectively and professionally with customers
  • Collaborate with internal teams to ensure seamless issue resolution

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Customer-focused mindset

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for growth and development
  • A competitive compensation and benefits package


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