Customer Service Representative
17 hours ago
As a key member of the Fortune Brands Home & Security team, you will be responsible for delivering exceptional customer service through active listening and empathy. Your primary goal will be to resolve customer issues in a timely and professional manner, ensuring a positive experience for all interactions. Key responsibilities include:
Key Responsibilities:
- Respond to high-volume customer inquiries via phone and email
- Identify and resolve customer issues with a sense of urgency and empathy
- Communicate effectively and professionally with customers
- Collaborate with internal teams to ensure seamless issue resolution
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Customer-focused mindset
What We Offer:
- A dynamic and supportive work environment
- Opportunities for growth and development
- A competitive compensation and benefits package
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