Retail Customer Service Representative

5 days ago


Willow Grove, Pennsylvania, United States FedEx Full time
FedEx Retail Customer Service Associate Job Description

As a Retail Customer Service Associate at FedEx, you will play a vital role in delivering exceptional customer experiences in a fast-paced retail environment. Your primary responsibilities will include:

Key Responsibilities:
  • Providing consultative services to customers to understand their individualized needs and preferences.
  • Assisting supervisors and team members in performing store functions and tasks.
  • Participating in the training of new team members to ensure a smooth onboarding process.
  • Collaborating with colleagues to achieve sales and customer satisfaction goals.

What You'll Gain:

  • Opportunities for professional growth and development in a dynamic retail environment.
  • A chance to work with a diverse team of professionals who share a passion for delivering exceptional customer experiences.
  • A competitive compensation package and benefits.

Requirements:

  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and adapt to changing situations.
  • Ability to provide exceptional customer service and resolve issues in a professional manner.

Why FedEx?

At FedEx, we are committed to delivering exceptional customer experiences and building long-term relationships with our customers. As a Retail Customer Service Associate, you will be part of a team that is dedicated to making a positive impact in the lives of our customers and communities.



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