Patient Service Representative

2 days ago


Willow Grove, Pennsylvania, United States Solis Mammography Full time

Job Summary: We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Solis Mammography. As a Patient Service Representative, you will be responsible for providing exceptional patient care and support in a fast-paced medical office environment.



Key Responsibilities:




  • Register patients accurately and efficiently, including inputting demographic and insurance information into our ERAD system
  • Explain forms to patients and assist with form completion as needed
  • Process necessary paperwork, including scanning documents and maintaining confidentiality
  • Collect patient payments and explain benefits as necessary
  • Schedule and reschedule patients as needed
  • Generate daily invoice journal and reconcile payments using the Daily Reconciliation Report


Requirements:




  • High School diploma or equivalent required; two years of healthcare registration or customer service experience preferred
  • Basic knowledge of cash handling and medical terminology preferred
  • Ability to read, write, and comprehend simple instructions and short correspondence
  • Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions
  • Ability to perform basic mathematic calculations and sit/stand for long periods of time
  • Experience using Microsoft Office Suite and knowledge of eRAD software preferred


Why Solis Mammography?



We offer a competitive benefits package, including medical, dental, vision, 401k, PTO, and supplemental maternity pay. We are a great place to work, with a supportive and encouraging atmosphere.



A Day in the Life:



As a Patient Service Representative, you will have the opportunity to work in a fast-paced medical office environment, providing exceptional patient care and support. You will be responsible for registering patients, explaining forms, processing paperwork, collecting payments, and scheduling appointments. You will also have the opportunity to work with a cohesive and friendly team, supporting each other to provide the best possible patient experience.



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