Account Representative

1 week ago


Tempe, Arizona, United States Tez Adams - State Farm Agent Full time
Job Description

As a successful State Farm Agent, we are seeking a qualified bilingual (Spanish) professional to join our winning team as an Account Representative. This role involves establishing customer relationships, providing prompt and accurate customer service, and using a customer-focused approach to educate customers about insurance options. The ideal candidate will have excellent communication skills, be self-motivated, and have a strong ability to work in a team environment.

Responsibilities
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Work with the agent to establish and meet marketing goals.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Work with the agent to identify and support local community events in our market.
Benefits
  • Salary plus commission/bonus
  • Health benefits
  • Profit sharing
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency

The selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.



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