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Customer Service Representative

2 months ago

Lake City, Florida, United States Phase three Brands Full time
Job Description

Job Title: Hardee's Team Member

Job Summary: We are seeking a highly motivated and customer-focused Team Member to join our team at Hardee's. As a Team Member, you will be responsible for providing exceptional customer service, preparing and serving food and beverages, and maintaining a clean and safe work environment.

Key Responsibilities:

  • Provide excellent customer service by greeting customers, taking orders, and serving food and beverages in a timely and efficient manner.
  • Prepare and serve food and beverages according to company standards and recipes.
  • Maintain a clean and safe work environment by following company cleaning and sanitation procedures.
  • Restock supplies and ingredients as needed.
  • Operate a cash register and process transactions accurately and efficiently.
  • Work effectively as part of a team to achieve sales and customer satisfaction goals.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Ability to lift up to 35 pounds and stand for long periods of time.
  • Basic math skills and ability to handle cash and credit transactions accurately.

Benefits:

  • Competitive hourly wage.
  • Opportunities for advancement and career growth.
  • Free meals and uniforms.
  • Flexible scheduling and paid time off.

Working Conditions:

The Team Member will work in a fast-paced restaurant environment, with frequent exposure to heat, noise, and cleaning chemicals. The Team Member will be required to wear a uniform and follow company dress code policies.