Patient Access Coordinator PRN

2 weeks ago

Nashville, Tennessee, United States Montgomery College Full time

Position Overview:

The Patient Access Coordinator PRN plays a crucial role in facilitating patient interactions and ensuring a seamless experience within the healthcare environment. This position is designed for individuals who thrive in dynamic settings and are dedicated to providing exceptional service to both patients and healthcare providers.

Key Responsibilities:

  • Manage inbound and outbound communications effectively, ensuring clarity and professionalism in all interactions.
  • Schedule patient appointments while prioritizing based on urgency and clinical guidelines.
  • Assist in addressing patient inquiries and concerns, providing timely and accurate information.
  • Collaborate with clinic staff to enhance patient flow and overall clinic efficiency.
  • Support various transplant programs by performing administrative tasks such as processing correspondence and preparing educational materials.

Preferred Qualifications:

  • Demonstrated experience in customer service, particularly in a healthcare setting.
  • Strong organizational skills with attention to detail.
  • Ability to work collaboratively within a team-oriented environment.
  • Familiarity with medical office operations is highly desirable.

Work Environment:

This position operates within a healthcare clinic that values diversity and inclusion, fostering an environment where all team members can thrive. The role requires flexibility to adapt to varying patient volumes and clinic needs.

Core Competencies:

  • Effective communication skills, both verbal and written.
  • Proficient in patient scheduling and administrative processes.
  • Ability to handle challenging situations with professionalism and poise.

About Montgomery College:

Montgomery College is committed to advancing health and wellness through a diverse workforce dedicated to patient care and community service. We value the contributions of every employee and strive to create an inclusive atmosphere that promotes personal and professional growth.

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