Customer Service Sales Representative
1 month ago
Job Title: Customer Service Sales Representative
Job Description:
We are seeking a skilled Customer Service Sales Representative to join our team at iStaff Pros. As a key member of our agency, you will be responsible for attracting potential customers, providing excellent customer service, and selling insurance products.
Key Responsibilities:
- Answer product and service questions, and suggest information about other products and services.
- Provide general clerical support, including correspondence, photocopying, preparing mailings, faxing, and filing.
- Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, and selecting and explaining the best solution to solve the problem.
- Cross sell insurance products, identify sales leads, and follow-up with outbound calls.
- Understand and analyze clients' life events that may offer sales cues for additional opportunities to meet the client's needs.
- Identify prospects and set appointments, and overcome rejections.
- Obtain prospect information, such as name, time available, and current insurance information.
- Maintain a safe and clean working environment by complying with procedures, rules, and regulations.
Requirements:
- High School Diploma or equivalent.
- 2 years of Customer Service or Office experience.
- Bilingual (Spanish) Preferred.
What We Offer:
- Competitive guaranteed hourly wage after training completion.
- Bonuses.
- Paid product training.
- Continuing education.
- Career advancement opportunities.
- Employee Rewards and Discounts.
Potential for Growth:
- Must be willing to obtain a CA Insurance License within the first 30 days of employment.
This is a Full-Time, permanent position.
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