Customer Service Sales Representative

1 month ago


San Diego, California, United States iStaff Pros Full time

Job Title: Customer Service Sales Representative

Job Description:

We are seeking a skilled Customer Service Sales Representative to join our team at iStaff Pros. As a key member of our agency, you will be responsible for attracting potential customers, providing excellent customer service, and selling insurance products.

Key Responsibilities:

  • Answer product and service questions, and suggest information about other products and services.
  • Provide general clerical support, including correspondence, photocopying, preparing mailings, faxing, and filing.
  • Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, and selecting and explaining the best solution to solve the problem.
  • Cross sell insurance products, identify sales leads, and follow-up with outbound calls.
  • Understand and analyze clients' life events that may offer sales cues for additional opportunities to meet the client's needs.
  • Identify prospects and set appointments, and overcome rejections.
  • Obtain prospect information, such as name, time available, and current insurance information.
  • Maintain a safe and clean working environment by complying with procedures, rules, and regulations.

Requirements:

  • High School Diploma or equivalent.
  • 2 years of Customer Service or Office experience.
  • Bilingual (Spanish) Preferred.

What We Offer:

  • Competitive guaranteed hourly wage after training completion.
  • Bonuses.
  • Paid product training.
  • Continuing education.
  • Career advancement opportunities.
  • Employee Rewards and Discounts.

Potential for Growth:

  • Must be willing to obtain a CA Insurance License within the first 30 days of employment.

This is a Full-Time, permanent position.



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