Customer Service and Sales Representative
4 weeks ago
At Smart City Networks, we are seeking a highly skilled Customer Service and Sales Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and sales support to our clients.
Key Responsibilities:
- Respond to customer inquiries and resolve technical issues in a timely and professional manner.
- Process customer orders and provide sales support to ensure customer satisfaction.
- Identify and research technical issues with customer internet connections.
- Provide desk support at show sites as needed.
- Other duties as assigned.
Requirements:
- High school diploma or equivalent required.
- 1-3 years of customer service experience preferred.
- Knowledge of data networking products and services desired.
- Excellent oral and written communication skills.
- Personal computer skills required.
- Ability to work occasional evenings, weekends, and holidays.
- Ability to work with minimal supervision and exercise independent judgment.
Smart City Networks is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, or other protected characteristics.
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