Customer Service Representative
5 days ago
We are seeking a highly motivated and entrepreneurial individual to join our team as a Customer Service Representative in the fast-paced customer service and sales industry. Our company works with renowned brands in the telecommunication industry, promoting equity and access to community-based high tech sources.
As a Customer Service Representative, you will work closely with our Senior Level Sales and Management teams to develop skills in sales and customer service, market analysis, client engagement, and customer support. This is an entry-level position perfect for candidates with a passion for developing excellent client relationships and a strong desire to thrive in a competitive corporate environment.
Responsibilities:
- Facilitate the full cycle sales process through collaborative presentations with customers to educate them on promotions and product benefits.
- Analyze consumer trends to identify potential customers and maximize sales opportunities by communicating directly with customers.
- Coordinate with the sales, marketing, and quality control teams to exceed business objectives and track individual and team performance standards.
- Support the optimization of new promotional materials by attending client meetings to analyze product performance and identify areas for improvement.
- Develop and execute new sales and marketing strategies to enhance the consumer experience, increase revenue, and maintain brand awareness.
Requirements:
- Experience in a client or customer-facing role.
- Excellent interpersonal and communication skills.
- An innate passion for advancing social equity and community programs.
- Possess a strong desire for personal development and a love of learning.
- Demonstrate initiative, critical thinking, and problem-solving skills with the ability to thrive in a fast-paced environment.
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