Sales and Customer Service Representative
5 days ago
At Super Star Car Wash, we are more than just a car wash service - we are your trusted partner for top-notch cleaning solutions that truly shine. With over 100 locations across AZ, CA, CO, and TX, we are dedicated to reliability, unlimited car washes, and exceptional customer experiences.
Role OverviewThis Sales and Customer Service Representative role plays a vital part in driving sales by effectively communicating the benefits of our products to customers. You will be responsible for building strong relationships with our valued clients, delivering exceptional customer service, and achieving sales targets.
Key Responsibilities- Build Customer Connections: Ask the right questions to understand individual needs and provide personalized solutions.
- Deliver Exceptional Service: Be the friendly face that customers trust.
- Closing Sales: Use your excellent communication skills to effectively close sales and meet customer needs.
- Sell Products: Introduce and sell our range of products and services to prospective customers.
- Achieve Targets: Meet and exceed sales targets on schedule.
- Stay Informed: Keep up-to-date on the products and services we offer.
- Engage Customers: Present monthly unlimited car wash packages and upsell products to existing customers.
- Education: High school diploma or GED equivalent.
- Experience:
- At least one year of customer service experience.
- Six months of sales experience in a fast-paced environment.
- Adaptability: Thrive in a fast-paced, outdoor environment.
- Communication: Excellent verbal and interpersonal skills.
- Flexibility: Willingness to work outside and adapt to various weather conditions.
- Outdoor and Indoor Settings: Primarily work outdoors.
- Weather Conditions: Exposure to heat, cold, rain, and wind.
- Noise Levels: Moderate to high noise levels from equipment and vehicles.
- Team Collaboration: Frequent interaction and collaboration with colleagues and customers.
- Fast-Paced: High pace, especially during peak hours.
- Customer Interaction: Regular engagement with customers.
- Physical Activity:
- Prolonged periods of standing and walking.
- Manual tasks and operating equipment.
- Stamina and endurance throughout the shift.
The estimated salary for this role is $16.00 - $17.00 per hour, plus a weekly commission and bi-weekly retention sales bonus based on individual performance. We also offer an excellent medical, dental, and vision plan for full-time employees, as well as tuition reimbursement and a referral program with a payout of $150.
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