Guest Service Representative

1 week ago


Joplin, Missouri, United States Joplin Residence Inn Full time
Hotel Representative Opportunity at Joplin Residence Inn

We are seeking a highly motivated and engaging individual to join our Front Desk team at Joplin Residence Inn. As a Guest Service Representative, you will be the first point of contact for our guests, providing exceptional customer service and creating a memorable experience.

Key Responsibilities:

  • Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
  • Provide exceptional customer service by being engaging and taking sincere interest in our guests
  • Assist guests with sending and receiving faxes, packages and mail

Requirements:

  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment and multitask
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays

What We Offer:

  • Competitive hourly rate: $14.50-15.23
  • Daily pay
  • Significant travel discounts on Marriott and/or Hilton properties
  • 401k plans
  • Medical insurance
  • Other property-specific benefits

About Us:

Joplin Residence Inn is a world-class property that provides the ultimate 'Home Away From Home' experience for our guests. We are committed to providing exceptional service and creating a positive experience for our guests and associates alike.

Equal Employment Opportunity:

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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