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Customer Service Representative
2 months ago
At Drury Hotels, we're committed to providing exceptional service to our guests and creating a welcoming environment for our team members. As a Guest Service Agent, you'll play a vital role in delivering world-class hospitality and exceeding our guests' expectations.
Key Responsibilities:- Provide friendly, efficient, and professional service to guests and potential guests
- Perform front desk functions, including check-in and check-out, cash handling, and guest record maintenance
- Assist with setup and service of breakfast and kickback, including food preparation and cleaning
- May be asked to perform duties of a Hot Breakfast Host/Hostess or Bartender as needed
- A dynamic and supportive work environment
- Competitive pay and benefits, including quarterly bonuses and a 401(k) matching program
- Opportunities for career growth and development, including mentorship and cross-training
- A comprehensive benefits package, including medical, dental, and vision coverage
We're a family-owned and operated hotel system with a legacy of world-class hospitality excellence. Our team members are valued and empowered to make a difference in the lives of our guests. If you're passionate about delivering exceptional service and creating memorable experiences, we want to hear from you.
