Facilities Operations Manager
4 weeks ago
Vixxo is seeking a highly skilled and experienced Facilities Lead to join our team in the Dallas office.
The Role:
The Facilities Lead will be responsible for managing the repair and maintenance operations for our customers, ensuring that their facilities are maintained to the highest standards. This will involve working closely with our service providers to ensure that work orders are completed efficiently and effectively, and that our customers are satisfied with the service they receive.
The Facilities Lead will also be responsible for analyzing data and metrics to identify areas for improvement, and for developing and implementing strategies to improve our service levels and reduce costs.
Key Responsibilities:
- Manage the repair and maintenance operations for our customers, ensuring that work orders are completed efficiently and effectively.
- Work closely with our service providers to ensure that work orders are completed to the highest standards.
- Analyze data and metrics to identify areas for improvement, and develop and implement strategies to improve our service levels and reduce costs.
- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Collaborate with our operations team to ensure that our facilities are maintained to the highest standards.
Requirements:
- 2-3 years of experience in a supervisory role in the convenience store, grocery, retail, restaurant, or hospitality industry.
- Experience working with service providers and managing commercial facilities.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, service providers, and internal stakeholders.
- Ability to analyze data and metrics, and develop and implement strategies to improve our service levels and reduce costs.
- Fluent in Microsoft Office products, including Excel, Outlook, and Word.
Why Vixxo:
Vixxo is a dynamic and growing company that is committed to providing exceptional service to our customers. We are looking for a highly skilled and experienced Facilities Lead to join our team, and to help us achieve our goals.
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