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Business Development Representative

2 months ago

Racine, Wisconsin, United States Palmen CDJR of Racine Full time
About the Role

We are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at Palmen CDJR of Racine. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients, ensuring a positive dealership experience.

Key Responsibilities
  • Respond to incoming customer inquiries and establish follow-up communication with new and existing customers.
  • Assist sales personnel with customer communications and deliver messages promptly.
  • Become an expert on our products and services to ensure accurate information is being shared with customers.
  • Seek out no-show appointments and reestablish communication.
  • Follow up with customers after they visit the dealership.
  • Maintain a high level of customer satisfaction and meet or exceed company standards.
Requirements
  • At least one previous customer service role.
  • Previous work with Vin Solutions is a plus.
  • Excellent verbal and written communication skills.
  • Strong computer skills, including Microsoft Word, Excel, and Outlook.
  • Time management, prioritization skills, and ability to multitask.
  • Ambitious, goal-oriented mentality and eagerness to improve.
  • Valid driver's license.
About Us

At Palmen CDJR of Racine, we pride ourselves on being a family-owned and operated business with a long history of serving our community. We are committed to providing exceptional customer service and support to our clients, and we are looking for like-minded individuals to join our team.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.