Service Technician II: Field Support Specialist

4 days ago

Redlands, California, United States Nilfisk Group Full time
Job Description

We are seeking a skilled Service Technician II to join our team at Nilfisk Group. As a Field Service Mechanic, you will be responsible for providing technical support and repairing commercial cleaning equipment in the field.

Key Responsibilities
  • Troubleshoot and repair commercial cleaning equipment, both in our branch shop and on-location at customer sites.
  • Complete all required reporting of service work performed, time sheets, and other reports as set forth by the Branch Supervisor.
  • Maintain accurate and up-to-date training and certifications required for the position.
  • Ensure spare parts stock levels in the van are kept at specified levels.

Requirements

  • Associates degree or equivalent from a two year college or technical school; 5 years relevant experience and training; or equivalent combination of education and experience.
  • 3 years prior experience in a similar or related field.

Preferred Qualifications

  • Excellent communication and customer service skills.
  • Strong organizational and communication skills.
  • Ability to work independently with little direct supervision.
  • Demonstrated levels of product knowledge, preferably obtained through hands-on experience.
  • Demonstrated mechanical, electrical, and hydraulic system troubleshooting skills.
  • Certificates / Licenses / Registrations: Valid Drivers License, DOT Certification.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to risk of electrical shock and occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level is generally moderate.

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