Senior Mitigation Supervisor
2 weeks ago
Kustom US Inc, established in 1968, has built a remarkable reputation as a premier property restoration company. We provide comprehensive restoration and emergency services to a diverse range of clients, including commercial, industrial, and residential sectors. Our success is rooted in innovative strategies, meticulous attention to detail, and a dedication to outstanding service, ensuring seamless continuity for our clients across the nation.
We bring together skilled professionals who are advancing the industry, delivering transformative outcomes for both commercial and residential customers. Our mission extends beyond mere restoration; we aim to foster trust.
Position Summary
The Senior Mitigation Supervisor is tasked with overseeing emergency and non-emergency service projects, employing advanced methodologies for water and fire mitigation, as well as addressing areas affected by mold, water, or fire damage. Key responsibilities include ensuring a fully equipped company vehicle is ready for deployment, managing necessary documentation, preparing work sites for demolition, and conducting thorough cleaning and equipment setup while continuously monitoring moisture levels until project completion.
Key Responsibilities
- Supervise emergency water extraction operations.
- Manage cleanup and debris removal of affected drywall, cabinetry, and flooring.
- Conduct demolition activities as required.
- Oversee the setup of emergency service equipment.
- Effectively lead crew members and other personnel on-site.
- Comply with EPA, OSHA, and local regulations regarding safety and hazardous materials.
- Guide teams in the appropriate use of personal protective equipment (PPE).
- Review daily project requirements, document progress, and communicate updates and challenges to management.
- Inspect job sites regularly for quality control, safety, and compliance.
- Provide accurate field documentation and sketches for all assignments.
- Maintain humidity records, complete psychrometry documentation, and establish drying objectives.
- Calculate the cubic meters of affected areas and request additional resources for large-scale water loss projects.
- Oversee maintenance and repair of drying equipment.
- Monitor inventory of consumable materials.
- Conduct daily vehicle safety and maintenance inspections, ensuring cleanliness and operational readiness.
Qualifications
- Required: IICRC water certification.
- High school diploma or GED.
- Minimum of 5 years of supervisory experience in the restoration construction sector.
- Familiarity with MICA, Dash, or related water mitigation software.
- Understanding of basic construction safety protocols.
- Proficient in using communication devices and technology.
- Strong problem-solving, leadership, and communication abilities.
- Excellent written and verbal communication skills.
- Flexibility and adaptability to meet business needs.
- Ability to work under time constraints to meet deadlines.
- Willingness to travel and work during nights and weekends.
- Deep understanding of customer service principles and practices.
- Strong attention to detail.
- Ability to interpret mold assessment protocols for remediation tasks.
- Eligible to operate a vehicle according to company policy.
Physical RequirementsThe physical demands outlined here are representative of those encountered while performing essential job functions. Reasonable accommodations may be made for individuals with disabilities.
- Ability to safely operate hand and power tools.
- Capability to lift up to 50 lbs and occasionally climb ladders, bend, kneel, and work in extreme temperatures and humidity.
- Regularly required to communicate verbally and audibly.
Environmental ConditionsThe work environment characteristics described here are representative of those encountered while performing essential job functions. Reasonable accommodations may be made for individuals with disabilities.
- Exposure to outdoor conditions, including inclement weather.
- Ability to work in a construction setting.
- Noise levels in the work environment may range from moderate to high; ear protection may be necessary.
What We Offer:
- Competitive Salary
- Medical, Dental, Vision, and Flexible Spending Account.
- 401(k) with Company Match (eligibility required)
- Short-term & Long-term Disability
- Critical Illness/Accident/Hospital Indemnity Plans
- Employee Assistance Program
- Paid Time Off
- Opportunities for Advancement and Professional Development
Compensation is determined based on geographic location, demonstrated job-related skills, knowledge, experience, education, certifications, etc.
Kustom is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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