Team Leader

1 day ago


San Diego, California, United States Jenis Splendid Ice Creams LLC. Full time
About the Role

We are seeking a highly motivated and organized Team Leader to join our North Park team at Jeni's Splendid Ice Creams LLC. As a Team Leader, you will be responsible for leading shifts, scooping and serving ice cream to our customers, making waffle products, running the register with cash management responsibilities, keeping the shop clean, changing out buckets of ice cream, and performing other important tasks.

Key Responsibilities
  • Lead shifts and act as a role model for other team members
  • Serve the ice cream Time magazine calls "the best in America"
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people's day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation
Qualifications
  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
  • The ability to positively influence and lead a shift of ambassadors, helping them uphold the highest standards and feel supported
  • Resourceful and calm when challenges come up
  • Have great judgment, common sense, and be skillful interpersonally
  • Familiar with (and be able to articulate to customers) what distinguishes Jeni's Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
  • Available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Reliable, on time, and ready to hustle for every shift
  • Committed to the well-being of their shop team, their community, and the environment around them

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