IT Help Desk Analyst
8 hours ago
The Sherwin-Williams Company is seeking a highly motivated and detail-oriented IT Help Desk Analyst to join our team. As a key member of our IT department, you will provide technical support and assistance to store employees, ensuring seamless operation of our computer systems and networks.
Key Responsibilities- Provide technical support and troubleshooting for hardware and software issues
- Assist with the identification and implementation of solutions to enhance functionality and value
- Troubleshoot Point-of-Sale equipment and peripherals, including credit card readers and printers
- Support store applications, including inventory management and customer satisfaction tracking
- Collaborate with various technicians and teams to resolve technical issues
- Associate degree in Computer Science, Computer Engineering, or Information Technology
- 0-1 year of IT or Sherwin-Williams Store experience
- Basic understanding of computer administration concepts and LAN/WAN environments
- Conversational competency in speaking/writing Spanish is a plus
The Sherwin-Williams Company is proud to be an Affirmative Action, Equal Employment Opportunity, Inclusion and Diversity Supportive Employer. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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