IT Support Specialist

5 days ago


Cleveland, Ohio, United States Sherwin-Williams Full time
Job Summary

The IT Help Desk Analyst 1 N will provide Sherwin-Williams store employees with a single point of contact to track, log, report, and resolve level one hardware and software problems through an automated problem tracking system.

Key Responsibilities
  • Provide technical support to store employees
  • Track, log, and report hardware and software issues
  • Resolve level one problems through automated problem tracking system
Requirements

The ideal candidate will have excellent communication skills, a strong understanding of computer hardware and software, and the ability to work independently in a fast-paced environment.


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