Senior Application Support Specialist
4 weeks ago
At Avenu Insights & Analytics, we are seeking a highly skilled Senior Application Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance and support to our clients, ensuring the smooth operation of our CassWorks Work Order system.
Key Responsibilities:
- Provide technical support and troubleshooting for the CassWorks Work Order system
- Collaborate with the project manager to ensure timely resolution of technical issues
- Develop and maintain system reports and asset data
- Participate in team-oriented projects to improve system functionality and efficiency
Requirements:
- Bachelor's degree in computer science or equivalent combination of training and experience
- Minimum 5 years of experience in application support, GIS, or related field
- Strong understanding of Oracle, SQL Server, and Crystal Reports technologies
- Excellent customer service and communication skills
Work Environment:
The ideal candidate will be able to work independently and as part of a team, with a strong focus on customer satisfaction and technical expertise. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.
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