Senior Technical Support Specialist
4 weeks ago
We are currently seeking an Application Administrator to join their team as a Senior End User Technical Support Analyst.
Key Responsibilities
- Provide Level 1 or Level 2 service desk support and be the first contact for answering any calls to the help desk or the first level of escalation to resolve a request.
- Perform basic and advanced phone and remote support and troubleshooting to resolve requests.
- Manage the backend systems to support the End User computing environment including Configuration and Asset Management, Antivirus and Threat Protection systems, Service Management and Network Printing systems.
Requirements
- Responsible for onsite/desk-side hardware and software device support including troubleshooting, hardware replacement, software installation and configuration tasks.
About ExecRecruitmentExecRecruitment is a global professional services provider and contingency staffing company.
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