Front Desk Associate

6 days ago

Englewood, Colorado, United States Drury Hotels Full time
Unlock Your Potential at Drury Hotels

As a Guest Service Agent, you will be the face of our hotel, ensuring exceptional experiences for our diverse team members and guests. Your warm and friendly demeanor will shine through in every interaction, making our guests feel welcome and at home.

Key Responsibilities:
  • Provide top-notch customer service, addressing guest needs and resolving issues promptly and professionally.
  • Manage front desk operations, including checking guests in and out, handling cash and credit transactions, and maintaining accurate records.
  • Assist with breakfast and evening Kickback service, ensuring seamless execution and exceptional guest experiences.
  • Collaborate with colleagues to maintain a clean and welcoming environment, adhering to Drury Hotels' high standards.
What We Offer:
  • A competitive compensation package, including a starting wage of $28.51 per hour.
  • A comprehensive benefits program, including medical, dental, vision, and 401(k) matching.
  • Opportunities for career growth and development, with a focus on promoting from within.
  • A dynamic and supportive work environment, where every team member is valued and empowered to shine.
Requirements:
  • A warm and friendly attitude, with excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment, handling multiple tasks simultaneously.
  • Basic math skills and accuracy when handling cash and credit transactions.
  • Ability to speak and receive direction in English.

At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. Join us in our mission to provide world-class hospitality excellence and make every guest feel welcome, happy, and at home.

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