Front Desk Associate

6 days ago

Englewood, Colorado, United States Surgery Partners Full time
Job Title: Front Desk Representative

Job Summary:

We are seeking a highly skilled and compassionate Front Desk Representative to join our team at Surgery Partners. As a key member of our front office staff, you will be responsible for providing exceptional patient service, ensuring a smooth and efficient check-in process, and maintaining accurate patient records.

Key Responsibilities:

  • Greet patients and families in a warm and welcoming manner
  • Perform check-in procedures, including verifying patient information and obtaining necessary signatures
  • Maintain current demographic and insurance information in our computer system
  • Perform office opening procedures, including balancing petty cash and collecting co-pays/co-insurance
  • Assist patients as needed, including answering questions and providing directions
  • Primary focus is servicing patients in the lobby, with backup for phones and other front office personnel

Requirements:

  • High School Diploma, with 1-2 years experience in a healthcare background
  • Knowledge of clinic policies and procedures
  • Knowledge of computer systems and medical terminology
  • Ability to multitask and work effectively in a fast-paced environment
  • Excellent communication and customer service skills
  • Ability to maintain a professional and upbeat attitude in a busy office environment

What We Offer:

Surgery Partners is an equal opportunity employer and is committed to diversity in the workplace. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Equal Employment Opportunity:

Surgery Partners is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws.

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