Principal Program Manager, Assortment Planning Expert

2 weeks ago

Austin, Texas, United States Whole Foods Market IP, L.P. Full time
About the Role:

We are seeking a highly skilled and experienced Merchandising Subject Matter Expert to join our team at Whole Foods Market. As a key member of our Merchandising Enablement Team, you will play a critical role in supporting the development and execution of our Assortment Planning Capability Development strategy.

Job Summary:

As a Merchandising Subject Matter Expert, you will serve as a critical business representative, incorporating a broad range of business needs into industry-leading assortment planning capability development. You will collaborate with a large group of stakeholders, including Worldwide Grocery, Analytics, and Product Management teams, to drive business results and support the growth of our company.

Key Responsibilities:
  • Serves as Merchandising subject matter expert and thought leader to represent business needs across identified categories
  • Represents Merchandising business needs through Process Design, Tool Development, Tool Testing, and Success Criteria Assessment
  • Serves as onboarding support SME for initial Category Merchant tool testing efforts
  • Supports the development, execution, and iteration of Assortment Capabilities and process at Whole Foods Market
  • Contributes to the strategic roadmap to deliver value through unparalleled and industry-leading capabilities
  • Collaborates with business partners across WFM and Amazon to represent business needs and develop the long-term value creation expansion roadmap
  • Owns specific capability project completion that ladder up to total program success
  • Identifies and escalates project risks, opportunities, and contingency plans
  • Contributes to regular Merchandising leadership and E-Team Business Updates
  • Supports content creation for training and onboarding practices for end users
  • Serves as a change agent to support end user adoption during training sessions
  • Serves as a thought-leader within the broader organization
  • Ensures alignment between multiple projects and work streams
  • Builds partnerships with leaders across the organization
  • Champions a data-driven approach for decision making, focused on assortment and Item lifecycle
Qualifications:
  • BA/BS degree and 6-8 years' relevant experience OR equivalent combination of education and relevant experience
  • Category Merchant experience or relevant enterprise support experience
  • Advanced proficiency in Microsoft Excel and ability to create dynamic reporting
  • Strong familiarity with merchandising, store operations, distribution, and marketing
  • Proven ability to incorporate merchandising experience and diverse business needs into capability development
  • Proven experience synthesizing and dispersing information into effective strategies and innovative insights
  • Proven experience doing business reviews and aligning stakeholders from different business units at a large enterprise
  • Ability to autonomously structure, plan, and lead initiatives to successful outcomes
  • Expertly navigates through ambiguity given a blend of experience, input, and intuition
  • Drives change by continuously improving the efficiency and effectiveness of the Store Level Customer Centricity Program
  • Proven ability to work under pressure, prioritize work, and balance a portfolio of programs
  • Applies experience and judgment to plan and accomplish goals with a wide degree of creativity
  • Facilitates and/or leads the work of others
  • Skilled in the implementation and use of various retail software solutions
  • Advanced to expert skills in Microsoft Office applications
  • Viewed as subject matter expert and thought leader within category merchant organization
  • Leverages skill set and exemplary judgment to make independent business decisions and deliver results
  • Effectively presents to a wide range of audiences (TMs, peers, leadership, suppliers), tailoring communication to audience needs

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