Customer Service Representative

1 day ago


SaintBrieuc, Bretagne, United States Petroleum Marketing Group, Inc. Full time

Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Petroleum Marketing Group, Inc. As a key member of our Accounting Team, you will be responsible for providing exceptional customer service and resolving issues in a timely and professional manner.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a prompt and professional manner
  • Field questions from customers regarding their accounts, invoices, and other financial matters
  • Perform research to rectify issues or escalate to the appropriate team for resolution
  • Coordinate with internal teams to resolve customer issues
  • Utilize productivity tools to track and follow up on customer issues
  • Review and update customer service logs and reports
  • Perform basic accounting tasks, such as creating and posting credit invoices for customers
  • Perform assigned special tasks or projects

Requirements

  • Strong analytical, verbal, and written communication skills
  • Keen sense of urgency to resolve issues
  • Exceptional attention to detail and ability to grasp complex matters
  • Motivation to accomplish tasks independently and ability to interact well with others
  • Ability to refocus and multitask
  • Aptitude to work in a small team setting
  • Intermediate experience with Microsoft Office
  • Some college preferred; high school diploma or equivalent required

Benefits

  • Great pay
  • Comprehensive benefit package (health, dental, vision, life insurance)
  • 401K with company match
  • Paid time off (vacation, sick)

About Us

Petroleum Marketing Group, Inc. is a leading fuel distributor in the Eastern United States, with a network of over 1,200 sites and a team of over 400 industry professionals. We are committed to creating a diverse and inclusive work environment and are proud to be an equal opportunity employer.



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