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Customer Service Representative

2 months ago

SaintBrieuc, Bretagne, United States Rosenthal Automotive Group Full time
{"title": "Customer Care Representative", "description": "

**Grow with Us**

**About Rosenthal Automotive Group**

We are a family-owned and operated business committed to helping our employees grow and succeed. Our company culture is built on the principles of Guidance, Respect, Opportunity, and Worth (G.R.O.W.).

**Job Summary**

We are seeking a Customer Care Representative to join our team at Fairfax Honda. As a Customer Care Representative, you will be responsible for providing exceptional customer service, handling administrative tasks, and supporting our sales and service teams.

**Responsibilities**



* Provide exceptional one-on-one customer service
* Answer phones, take payments, and perform administrative duties
* Manage fleet inventory and process payments
* Conduct vehicle inspections and staging
* Maintain accurate records and reports
* Collaborate with sales and service teams to ensure seamless customer experience

**Requirements**



* High school diploma or equivalent required
* 1-2 years of customer service experience preferred
* Valid driver's license and good driving record
* Ability to work in a fast-paced environment and adapt to changing situations
* Strong communication and problem-solving skills
* Ability to work independently and as part of a team

**What We Offer**



* Competitive hourly rate ($14-$18 per hour based on qualifications)
* Monthly bonus in addition to hourly pay
* Annual longevity bonus of $2K+
* Paid training and support
* Opportunities for advancement and career growth
* Great company culture and innovative work environment
* Paid time off and 401k
* Medical, dental, vision, short and long-term disability, and life insurance
* Employee discounts on vehicle sales, parts, and service

**Join Our Team**



If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply.

Apply now and take the first step towards a rewarding career with Rosenthal Automotive Group

", "requirements": ["High school diploma or equivalent required", "1-2 years of customer service experience preferred", "Valid driver's license and good driving record", "Ability to work in a fast-paced environment and adapt to changing situations", "Strong communication and problem-solving skills", "Ability to work independently and as part of a team"]}