Customer Service Representative
7 days ago
We are seeking a highly skilled and detail-oriented Receptionist to join our team at Ourisman Fairfax Toyota. As a Receptionist, you will be the first point of contact for our customers and will play a critical role in providing exceptional customer service.
Responsibilities:
- Customer Service: Greet and receive customers, answer phone calls, and direct customers to the correct department.
- Communication: Communicate with customers and colleagues in a professional, friendly, and efficient manner.
- Administrative Support: Type memos, correspondence, reports, and other documents.
- Scheduling: Assist in scheduling and confirming sales appointments.
- Teamwork: Work cooperatively with the sales team to ensure seamless customer service.
Requirements:
- Excellent Communication Skills: Possess excellent verbal and written communication skills.
- Positive Demeanor: Display a positive and outgoing attitude when interacting with customers and colleagues.
- Professional Presentation: Maintain a professional appearance and demeanor at all times.
- Punctuality: Demonstrate a punctual nature and ability to handle schedule flexibility.
About Ourisman Fairfax Toyota:
We are a family-owned and operated dealership that values collaboration, transparency, and career development. Our team is committed to providing exceptional customer service and creating a positive work environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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