Front Desk Associate

3 weeks ago


Saint Cloud, Minnesota, United States SCI Hotels LLC Full time
Job Overview

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at the Holiday Inn & Suites of Saint Cloud, MN. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a seamless and enjoyable stay for our guests.

Key Responsibilities:

  • Provide professional and courteous front desk service to guests
  • Ensure guest satisfaction by resolving issues and concerns in a timely and efficient manner
  • Process guest check-ins and check-outs, including handling room assignments and key cards
  • Manage hotel room inventory and maintain accurate records
  • Respond to guest inquiries and provide information about hotel amenities and services

Requirements:

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work a flexible schedule, including evenings and weekends
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment

What We Offer:

  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Flexible scheduling and a dynamic work environment
  • Discounts on hotel stays and other perks

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