Care Coordinator
4 days ago
We are seeking a highly skilled and compassionate Care Coordinator to join our team at Synectics Inc. As a Care Coordinator, you will play a vital role in supporting our members by providing holistic and supportive care.
Key Responsibilities- Member Support: Serve as the primary point of contact for individual members, providing emotional support and guidance to help them navigate their healthcare journey.
- Interdisciplinary Collaboration: Work closely with RN Case Managers, Social Workers, and other healthcare professionals to develop and implement comprehensive care plans that meet the unique needs of our members.
- Resource Coordination: Identify and connect members with community resources, services, and support groups to promote their overall well-being and quality of life.
- Documentation and Communication: Maintain accurate and up-to-date records of member interactions, care plans, and progress, ensuring seamless communication with the care team and other stakeholders.
- Problem-Solving and Adaptability: Proactively identify and address potential issues, adapting to changing circumstances and priorities to ensure the best possible outcomes for our members.
- Education and Experience: High school diploma required; Associate's degree or higher in clinical or medical health administration preferred. 3+ years of experience in medical record review, triage, customer service, prior authorizations, medical claims, and billing, assessing patient health, and/or related experience.
- Skills and Abilities: Excellent verbal, written, and interpersonal communication skills; organizational and analytical skills; superior customer service skills; ability to work effectively in a team environment; proficiency in Microsoft Office.
At Synectics Inc., we offer a comprehensive benefits package, including healthcare insurance, dental insurance, vision insurance, and a 401(k) plan. We also offer a technical certification bonus and are an equal opportunity employer.
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