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Bilingual Customer Service Representative

1 month ago

Ashburn, Virginia, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, answering product questions, and making recommendations to customers. Your strong communication skills, both written and verbal, will enable you to effectively communicate with customers in English and Spanish.

Key Responsibilities
  • Provide exceptional customer service, answering product questions and making recommendations to customers
  • Process sales transactions accurately and consistently with policies and procedures
  • Build productive relationships with wholesale and retail customers
  • Assist customers in person and over the phone, determining their needs and presenting appropriate products and services
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to read, write, comprehend, and communicate in English and Spanish
  • Must be able to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
About Us

Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to providing our customers with the highest level of service and support. Our team is dedicated to helping our customers achieve their goals and succeed in their businesses. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this position.